Privacy Policy
About this Policy
This policy sets out how Findabake Limited trading as BakeryGo collects, uses and discloses your personal information. If you disclose personal information to third parties, this policy will not apply, and you will be subject to the privacy policy of that third party. By accessing or using BakeryGo’s services, you agree to the use and disclosure of your personal information in the manner described in this policy.
The body responsible, pursuant to Art. 4 VII GDPR is Findabake Limited trading as BakeryGo, 86-90 Paul Street, London, England, EC2A 4NE.
When you contact us via e-mail or a contact form, the data you provide (your e-mail address, if applicable your name and your telephone number) will be stored by us to answer your questions. We delete the data arising in this context after the storage is no longer necessary or limit the processing if statutory retention obligations exist.
BakeryGo and Privacy
Findabake Limited trading as BakeryGo is bound by the current privacy laws applicable in the jurisdiction in which it conducts business. BakeryGo uses commercially reasonable efforts to comply with the key principles in each of these jurisdictions in relation to the collection and treatment of personal information.
Data Collection
Findabake Limited trading as BakeryGo collects two basic data types as follows:
- Voluntarily provided Personal Data
When submitting a contact form via this website, subscribing to the newsletter or registering as a user you are providing personal and business data including your name, email address, name of organisation, country of business and potential other information that you voluntarily decide to disclose.
This also includes data submitted through shareable enquiry forms created by bakers for their customers, including order details, contact information, requirements, and photos uploaded by customers. When customers submit information through these baker-generated forms, they are providing this data directly to the baker for the purpose of discussing and fulfilling their order.
- Usage Data
This website utilises industry standard analytics packages which gather limited information on website visitors automatically and store this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. It does not identify individual users.
The following types of data are excluded from collection:
- Special categories of Data
Findabake Limited trading as BakeryGo does not intend to collect personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or that otherwise constitutes a special category of data under applicable privacy laws.
- Data from Minors
This website is not intended for minors (individuals under the age of 13, or equivalent minimum age depending on jurisdiction), and does not knowingly collect personal data from minors. Should we discover the inadvertent collection of personal information from individuals under the age of 13, we will take immediate action to disable the relevant account and endeavour to expeditiously remove the said information from our systems. If you are aware of any data that may have been obtained from a child under the age of 13, we urge you to reach out to us via email.
- Data Processing Roles
For data collected through baker-generated enquiry forms, FindABake Limited trading as BakeryGo acts as a data processor on behalf of the baker (who acts as the data controller). Bakers are responsible for:
- Providing appropriate privacy notices to their customers
- Obtaining necessary consents where required under applicable law
- Ensuring their use of customer data complies with all applicable data protection laws
- Using customer data only for legitimate business purposes
BakeryGo provides the technical infrastructure for these forms but does not control how bakers use the personal data collected. Bakers must ensure they comply with UK GDPR and other applicable data protection regulations when processing customer data.
Use of Collected Data
Findabake Limited trading as BakeryGo will exclusively use the data collected as outlined above for the purpose it is intended for. Specifically, personal data collected via the inquiry and subscription forms may be used to respond to feedback or other information provided in the communication.
Data submitted through baker enquiry forms is processed solely to facilitate the baker’s order management and is accessible only to the relevant baker. BakeryGo does not use this data for any other purpose.
Usage data is used solely for site administration, as well as for analysis of website usage and trends and its continuous improvement.
Disclosure of Personal Information
Findabake Limited trading as BakeryGo will not disclose personal information to individuals and organisations other than BakeryGo employees in the course of fulfilling job requirements. Exceptions to this are instances where BakeryGo is required to share personal data with law enforcement, other government agencies or authorities, or third parties by virtue of applicable law, court order, subpoena, or legal processes.
Meeting GDPR Requirements
This part of our Privacy Policy specifically sets out the additional information required by the GDPR for our EU users on how we collect and process your personal information when you visit our Website or use our services.
The Company welcomes the General Data Protection Regulation (“GDPR”) of the European Union (“EU”) as an important step forward in streamlining data protection globally. We intend to comply with the data handling regime laid out in the GDPR in respect of any personal information of data subjects in the EU that we may obtain.
GDPR Rights
The requirements of the GDPR include the following rights:
You are entitled to request details of the information we hold about you and how we process it. Please note that we reserve the right to charge a fee to cover costs incurred by us in providing you with the information;
you may also have a right to:
- have that information rectified or deleted;
- restrict our processing of that information;
- stop unauthorised transfers of your personal information to a third party;
- in some circumstances, have that information transferred to another organisation; and
- lodge a complaint in relation to our processing of your personal information with a local supervisory authority; and
- where we rely upon your consent as our legal basis for collecting and processing your data, you may withdraw that consent at any time.
If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations. However, please be aware that: such objection or withdrawal of consent could mean that we are unable to provide our services to you, and could unduly prevent us from legitimately providing our services to other customers/clients subject to appropriate confidentiality protections; and even after you have chosen to withdraw your consent, we may be able to continue to keep and process your personal information to the extent required or otherwise permitted by law, in particular:
- to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and which does not materially impact on your rights, freedoms or interests; and
- in exercising and defending our legal rights and meeting our legal and regulatory obligations.
Storage and processing by third parties
Data that we collect about you may be stored or otherwise processed by third party services with data centres based outside the EU, such as Google Analytics, Microsoft Azure, Amazon Web Services, Apple, etc and online relationship management tools. We consider that the collection and such processing of this information is necessary to pursue our legitimate interests in a way that might reasonably be expected (e.g. to analyse how our customers/clients use our services, develop our services and grow our business) and which does not materially impact your rights, freedom or interests.
The Company requires that all third parties that act as “data processors” for us provide sufficient guarantees and implement appropriate technical and organisational measures to secure your data, only process personal data for specified purposes and have committed themselves to confidentiality.
Data Retention
We will only keep your data for as long as is necessary for the purpose for which it was collected, subject to satisfying any legal, accounting or reporting requirements. At the end of any retention period, your data will either be deleted completely or anonymised (for example, by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning). In some circumstances, you can ask us to delete your data.
For enquiry form submissions: Customer enquiries submitted through baker forms are permanently deleted from our database after 90 days. Bakers are responsible for maintaining their own records of customer data in compliance with applicable data protection laws.
Data Update
To ensure that your personal information is accurate and up to date, please promptly advise us of any changes to your information by contacting us at hello@bakerygo.co.uk.
Data Security
This website and its associated service providers rely on standard practices in order to safeguard the data provided during the transmission process as well as thereafter during the storage period.
Acceptance of Terms
Through the use of this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy. If you are not in agreement with the terms and conditions, then you should refrain from further use of this website.
Changes to this Privacy Policy
This Privacy Policy is effective as of 08.09.2025, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
Findabake Limited trading as BakeryGo reserves the right to update or change this Privacy Policy at any time and you should review this Privacy Policy periodically. Your continued use of the website after any modifications to the Privacy Policy on this page will constitute your acknowledgment of and consent to the modifications.
Questions
If you have a problem, complaint, want to change your personal information or just wish to enquire about privacy please contact us at hello@bakerygo.co.uk.